Privacy Policy

Last Updated: [Insert Date]

Welcome to The Green Bulbs Sales (“we”, “us”, or “our”). As fellow gardening enthusiasts, we understand the importance of trust when sharing your personal information, just as you trust us with your gardening needs. This Privacy Policy explains how we collect, use, and protect your data when you visit thegreenbulbs.com.

1. Information We Collect

To provide you with the best gardening shopping experience, we collect:

• Personal Information: When you make purchases of compost, plant bulbs, or lawn mowers, we collect your name, email, shipping address, and payment details.
• Order Information: Details about the garden products you purchase, including compost bins, house plants, and seeds.
• Technical Data: IP address, browser type, and device information to improve our website performance.
• Usage Data: How you navigate our site, which helps us understand which garden planters or bulbs interest you most.
• Communication Data: Any messages you send regarding compost types or bulb planting advice.

2. How We Use Your Information

Like carefully tending to plants, we handle your data with care for these purposes:

• Process your orders for gardening essentials and provide customer support
• Improve our product offerings based on what gardeners like you prefer
• Send seasonal planting reminders (only if you opt-in)
• Prevent fraud and enhance website security
• Comply with legal obligations related to international shipping

3. Data Sharing and Disclosure

We treat your data like delicate plant bulbs – with protection and only shared when necessary:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, PayPal), shipping, and IT services.
• Legal Requirements: When required by law or to protect our rights and your safety.
• Business Transfers: In case of merger or acquisition, with appropriate privacy protections.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we ship gardening products globally (excluding some Asian destinations), your data may be transferred outside the UK/EEA. We ensure such transfers comply with data protection laws.

5. Data Storage and Security

We protect your data like we package our house plants – securely and thoughtfully:

• Industry-standard encryption for all transactions
• Regular security audits of our systems
• Limited access to personal data within our organisation
• Secure deletion when data is no longer needed

6. Your Rights

You have rights regarding your personal data, including:

• Access to the personal data we hold about you
• Correction of inaccurate information
• Deletion of your data in certain circumstances
• Objection to processing and restriction of processing
• Withdrawal of consent for marketing communications

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Like using compost to help plants grow, cookies help our website function better:

• Essential Cookies: Necessary for processing orders of compost bins and garden planters.
• Analytics Cookies: Help us understand how gardeners use our site to improve your experience.
• Marketing Cookies: Used with your consent to show relevant gardening product ads.

You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy as our business grows, just as plants change with the seasons. Significant changes will be notified through our website or email.